{"id":3852,"date":"2024-10-09T21:42:31","date_gmt":"2024-10-09T20:42:31","guid":{"rendered":"https:\/\/www.lidaybasaryova.sk\/?p=3852"},"modified":"2024-10-10T09:22:04","modified_gmt":"2024-10-10T08:22:04","slug":"ochrana-spotrebitela","status":"publish","type":"post","link":"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela\/","title":{"rendered":"Consumer protection"},"content":{"rendered":"<p>Od 01.07.2024 vst\u00fapil do \u00fa\u010dinnosti nov\u00fd z\u00e1kon o\u00a0ochrane spotrebite\u013ea (<a href=\"https:\/\/www.slov-lex.sk\/pravne-predpisy\/SK\/ZZ\/2024\/108\/20240701\" data-type=\"link\" data-id=\"https:\/\/www.slov-lex.sk\/pravne-predpisy\/SK\/ZZ\/2024\/108\/20240701\">z\u00e1kon \u010d. 108\/2024 Z. z.<\/a> o ochrane spotrebite\u013ea a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov). Nov\u00e1 pr\u00e1vna \u00faprava prin\u00e1\u0161a viacer\u00e9 zmeny. Na niektor\u00e9 z\u00a0nich sa bli\u017e\u0161ie pozrieme v\u00a0tomto \u010dl\u00e1nku.<\/p>\n\n\n\n<p><strong>Zmeny v spotrebite\u013eskom pr\u00e1ve s\u00fa d\u00f4le\u017eit\u00e9 pre spotrebite\u013eov, ale aj podnikate\u013eov, ktor\u00ed svoje tovary a slu\u017eby pon\u00fakaj\u00fa spotrebite\u013eom. Pokia\u013e m\u00e1te ot\u00e1zky k novej pr\u00e1vnej \u00faprave, <a href=\"https:\/\/www.lidaybasaryova.sk\/en\/kontakt\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/kontakt\/\">m\u00f4\u017eete sa na n\u00e1s obr\u00e1ti\u0165<\/a>. Pom\u00f4\u017eeme v\u00e1m s <a href=\"https:\/\/www.lidaybasaryova.sk\/en\/aktualizacia-vseobecnych-obchodnych-podmienok\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/aktualizacia-vseobecnych-obchodnych-podmienok\/\">aktualiz\u00e1ciou va\u0161ich v\u0161eobecn\u00fdch obchodn\u00fdch podmienok, reklama\u010dn\u00fdch poriadkov podmienok pou\u017e\u00edvania, alebo in\u00fdch intern\u00fdch dokumentov<\/a> tak, aby boli v s\u00falade s novou pr\u00e1vnou \u00fapravou.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.lidaybasaryova.sk\/en\/aktualizacia-vseobecnych-obchodnych-podmienok\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/aktualizacia-vseobecnych-obchodnych-podmienok\/\"><strong>Update of general terms and conditions<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<p>V \u010dl\u00e1nku n\u00e1jdete nasledovn\u00e9 inform\u00e1cie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#terminologia\" data-type=\"internal\" data-id=\"#terminilogia\">Terminol\u00f3gia novej pr\u00e1vnej \u00fapravy<\/a><\/li>\n\n\n\n<li><a href=\"#ochrana-pred-falosnymi-recenziami\" data-type=\"internal\" data-id=\"#ochrana-pred-falosnymi-recenziami\">Ochrana pred falo\u0161n\u00fdmi recenziami<\/a><\/li>\n\n\n\n<li><a href=\"#ochrana-pred-falosnymi-zlavami\" data-type=\"internal\" data-id=\"#ochrana-pred-falosnymi-zlavami\">Ochrana pred falo\u0161n\u00fdmi z\u013eavami<\/a><\/li>\n\n\n\n<li><a href=\"#zakazane-praktiky-pri-vymahani-pohladavok\" data-type=\"internal\" data-id=\"#zakazane-praktiky-pri-vymahani-pohladavok\">Prohibited practices in debt recovery<\/a><\/li>\n\n\n\n<li><a href=\"#predajna-akcia\" data-type=\"internal\" data-id=\"#predajna-akcia\">Sales action<\/a><\/li>\n<\/ul>\n\n\n\n<h2 id=\"terminologia\" class=\"wp-block-themeisle-blocks-advanced-heading terminologia\">ZMENA TERMINOL\u00d3GIE<\/h2>\n\n\n\n<p>Nov\u00e1 pr\u00e1vna \u00faprava zakotvuje viacer\u00e9 leg\u00e1lne defin\u00edcie d\u00f4le\u017eit\u00fdch pojmov z&nbsp;oblasti spotrebite\u013esk\u00e9ho pr\u00e1va. Ide napr\u00edklad o&nbsp;nasledovn\u00e9 defin\u00edcie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>tovar<\/strong> je ak\u00e1ko\u013evek hmotn\u00e1 hnute\u013en\u00e1 vec, elektrina, voda alebo plyn, ktor\u00e9 s\u00fa na predaj v obmedzenom objeme alebo v ur\u010denom mno\u017estve a hmotn\u00fd nosi\u010d, ktor\u00fd sl\u00fa\u017ei v\u00fdlu\u010dne ako nosi\u010d digit\u00e1lneho obsahu, najm\u00e4 CD, DVD, USB k\u013e\u00fa\u010d a pam\u00e4\u0165ov\u00e1 karta,<\/li>\n\n\n\n<li><strong>slu\u017eba<\/strong> je ak\u00e1ko\u013evek \u010dinnos\u0165 alebo v\u00fdkon, ktor\u00fd je pon\u00fakan\u00fd alebo poskytovan\u00fd spotrebite\u013eovi vr\u00e1tane digit\u00e1lnej slu\u017eby a \u010dinnost\u00ed upraven\u00fdch osobitn\u00fdmi predpismi, nad ktor\u00fdmi vykon\u00e1vaj\u00fa dozor alebo doh\u013ead profesijn\u00e9 komory alebo in\u00e9 org\u00e1ny verejnej spr\u00e1vy, ako s\u00fa org\u00e1ny doh\u013eadu v oblasti ochrany spotrebite\u013ea,<\/li>\n\n\n\n<li><strong>online<\/strong> <strong>trh<\/strong> je slu\u017eba, ktor\u00e1 pomocou softv\u00e9ru vr\u00e1tane webov\u00e9ho s\u00eddla, \u010dasti webov\u00e9ho s\u00eddla alebo aplik\u00e1cie umo\u017e\u0148uje spotrebite\u013eom uzatv\u00e1ra\u0165 zmluvy na dia\u013eku s obchodn\u00edkmi odli\u0161n\u00fdmi od prev\u00e1dzkovate\u013ea online trhu alebo s in\u00fdmi spotrebite\u013emi,<\/li>\n\n\n\n<li><strong>prev\u00e1dzkovate\u013e online trhu<\/strong> je osoba, ktor\u00e1 prev\u00e1dzkuje a poskytuje spotrebite\u013eom online trh, a to aj prostredn\u00edctvom inej osoby, ktor\u00e1 kon\u00e1 v jej mene alebo na jej \u00fa\u010det,<\/li>\n\n\n\n<li><strong>trvanliv\u00e9<\/strong> <strong>m\u00e9diom<\/strong> je prostriedok, ktor\u00fd umo\u017e\u0148uje spotrebite\u013eovi alebo obchodn\u00edkovi uchov\u00e1va\u0165 inform\u00e1cie adresovan\u00e9 spotrebite\u013eovi alebo obchodn\u00edkovi po\u010das doby, ktor\u00e1 zodpoved\u00e1 \u00fa\u010delu, ktor\u00fd plnia tieto inform\u00e1cie, a sp\u00f4sobom, ktor\u00fd umo\u017e\u0148uje ich nezmenen\u00fa reprodukciu a pou\u017eitie v bud\u00facnosti, najm\u00e4 listina, e-mail, USB k\u013e\u00fa\u010d, CD, DVD, pam\u00e4\u0165ov\u00e1 karta a pevn\u00fd disk po\u010d\u00edta\u010da.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-df2eeeec\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-df2eeeec\"><strong>Zjednotenie terminol\u00f3gie<\/strong><\/h3>\n\n\n\n<p>Do\u0161lo tie\u017e k&nbsp;zjednoteniu terminol\u00f3gie pou\u017e\u00edvanej vo viacer\u00fdch pr\u00e1vnych predpisov v&nbsp;oblasti spotrebite\u013esk\u00e9ho pr\u00e1va. Napr. po novom sa pou\u017e\u00edva pojem <strong>obchodn\u00edk<\/strong>, pri\u010dom v&nbsp;zru\u0161en\u00fdch pr\u00e1vnych predpisoch bola terminol\u00f3gia nejednotn\u00e1 a&nbsp;boli pou\u017eit\u00e9 pojmy dod\u00e1vate\u013ea&nbsp; a pred\u00e1vaj\u00faci.<\/p>\n\n\n\n<h2 id=\"ochrana-pred-falosnymi-recenziami\" class=\"wp-block-themeisle-blocks-advanced-heading ochrana-pred-falosnymi-recenziami\">OCHRANA PRED FALO\u0160N\u00ddMI RECENZIAMI<\/h2>\n\n\n\n<p>Pr\u00e1vna \u00faprava vych\u00e1dza z&nbsp;toho, \u017ee spotrebite\u013e by mal rozhodnutia o&nbsp;obchodnej transakcii uskuto\u010d\u0148ova\u0165 informovane. Opomenutie podstatnej inform\u00e1cie, ktor\u00fa priemern\u00fd spotrebite\u013e v&nbsp;z\u00e1vislosti od konkr\u00e9tneho pr\u00edpadu potrebuje, aby urobil informovan\u00e9 rozhodnutie je v&nbsp;zmysle novej pr\u00e1vnej \u00fapravy klamliv\u00fdm opomenut\u00edm konania.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-3e1d382d\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-3e1d382d\"><strong>Klamliv\u00e9 opomenutie konan<\/strong>ia<\/h3>\n\n\n\n<p>Klamliv\u00fdm opomenut\u00edm konania je aj obchodn\u00e1 praktika, pri ktorej obchodn\u00edk skr\u00fdva alebo poskytuje nejasn\u00fdm, nezrozumite\u013en\u00fdm, viacv\u00fdznamov\u00fdm alebo nevhodn\u00fdm sp\u00f4sobom podstatn\u00fa inform\u00e1ciu, ktor\u00fa priemern\u00fd spotrebite\u013e potrebuje v z\u00e1vislosti od kontextu na to, aby urobil informovan\u00e9 rozhodnutie.<\/p>\n\n\n\n<p>Medzi tak\u00e9to podstatn\u00e9 inform\u00e1cie, ktor\u00e9 m\u00e1 ma\u0165 spotrebite\u013e k&nbsp;dispoz\u00edcii patria aj inform\u00e1cie o&nbsp;tom, <strong>ako obchodn\u00edk zabezpe\u010duje, \u017ee hodnotenia jeho produktov poch\u00e1dzaj\u00fa od spotrebite\u013eov, ktor\u00ed produkt skuto\u010dne k\u00fapili alebo pou\u017eili<\/strong>. Tieto inform\u00e1cie je obchodn\u00edk spotrebite\u013eom povinn\u00fd poskytn\u00fa\u0165, ak im poskytuje pr\u00edstup k hodnoteniu produktov.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-1ce9985b\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-1ce9985b\">Klamliv\u00e1 obchodn\u00e1 praktika<\/h3>\n\n\n\n<p>Z\u00e1kon o&nbsp;ochrane spotrebite\u013ea medzi <strong>klamliv\u00e9 obchodn\u00e9 praktiky<\/strong> zara\u010fuje aj vyhl\u00e1senie, \u017ee hodnotenia produktu poskytuj\u00fa spotrebitelia, ktor\u00ed dan\u00fd produkt skuto\u010dne pou\u017eili alebo k\u00fapili, bez prijatia n\u00e1le\u017eit\u00fdch a primeran\u00fdch krokov na kontrolu toho, \u017ee hodnotenia naozaj poch\u00e1dzaj\u00fa od tak\u00fdchto spotrebite\u013eov.<\/p>\n\n\n\n<p>Predlo\u017eenie alebo poverenie inej osoby, aby poskytla falo\u0161n\u00e9 spotrebite\u013esk\u00e9 hodnotenia alebo odpor\u00fa\u010dania, alebo skres\u013eovanie spotrebite\u013esk\u00fdch hodnoten\u00ed alebo odpor\u00fa\u010dan\u00ed v soci\u00e1lnych m\u00e9di\u00e1ch s cie\u013eom propagova\u0165 produkty je taktie\u017e klamlivou obchodnou praktikou.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela-pred-falosnymi-recenziami\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela-pred-falosnymi-recenziami\/\">Consumer protection against fake reviews<\/a><\/li>\n<\/ul>\n\n\n\n<h2 id=\"ochrana-pred-falosnymi-zlavami\" class=\"wp-block-themeisle-blocks-advanced-heading ochrana-pred-falosnymi-zlavami\">OCHRANA PRED FALO\u0160N\u00ddMI Z\u013dAVAMI<\/h2>\n\n\n\n<p>\u010eal\u0161ou zmenou, ktor\u00fa nov\u00e1 pr\u00e1vna \u00faprava prin\u00e1\u0161a je zv\u00fd\u0161enie ochrany spotrebite\u013eov pred falo\u0161n\u00fdmi z\u013eavami a&nbsp;zav\u00e1dzan\u00edm resp. manipul\u00e1ciami s&nbsp;v\u00fd\u0161kou z\u013eavy. Umel\u00e9 nafukovanie cien a&nbsp;ich n\u00e1sledn\u00e9 zn\u00ed\u017eenie a&nbsp;prezentovanie takto zn\u00ed\u017een\u00fdch cien ako v\u00fdrazn\u00fdch zliav sa stalo be\u017enou praktikou niektor\u00fdch obchodn\u00edkov.<\/p>\n\n\n\n<p>Pod\u013ea nov\u00e9ho z\u00e1kona o&nbsp;ochrane spotrebite\u013ea je obchodn\u00edk povinn\u00fd v ka\u017edom ozn\u00e1men\u00ed o zn\u00ed\u017een\u00ed ceny tovaru uvies\u0165 predch\u00e1dzaj\u00facu cenu tovaru. Predch\u00e1dzaj\u00faca cena tovaru je najni\u017e\u0161ia cena, za ktor\u00fa obchodn\u00edk pred\u00e1val tovar v obdob\u00ed 30 dn\u00ed pred zn\u00ed\u017een\u00edm ceny tovaru, alebo od za\u010diatku predaja tovaru, ak obchodn\u00edk pred\u00e1val tovar v obdob\u00ed krat\u0161om ako 30 dn\u00ed pred zn\u00ed\u017een\u00edm ceny.<\/p>\n\n\n\n<p>Obchodn\u00edk m\u00f4\u017ee pri postupnom zni\u017eovan\u00ed ceny tovaru uvies\u0165 ako predch\u00e1dzaj\u00facu cenu tovaru p\u00f4vodn\u00fa cenu tovaru pred prv\u00fdm zn\u00ed\u017een\u00edm ceny tovaru bez oh\u013eadu na \u010das predaja tovaru.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela-pred-falosnymi-zlavami\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela-pred-falosnymi-zlavami\/\">Consumer protection against false discounts<\/a><\/li>\n<\/ul>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-9f6a2479\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-9f6a2479\">Na ktor\u00e9 tovary sa zmeny nevz\u0165ahuj\u00fa<\/h3>\n\n\n\n<p>Tieto povinnosti sa nevz\u0165ahuj\u00fa na tovar, ktor\u00fd podlieha r\u00fdchlemu zn\u00ed\u017eeniu kvality alebo skaze. Pod\u013ea d\u00f4vodovej spr\u00e1vy k&nbsp;z\u00e1konu o&nbsp;ochrane spotrebite\u013ea tovarom podliehaj\u00facim r\u00fdchlej skaze m\u00f4\u017eu by\u0165 napr\u00edklad rezan\u00e9 kvety a ostatn\u00e9 \u017eiv\u00e9 kvety, potraviny a n\u00e1poje s kr\u00e1tkou dobou spotreby alebo minim\u00e1lnej trvanlivosti. Pod\u013ea d\u00f4vodovej spr\u00e1vy k&nbsp;z\u00e1konu o&nbsp;ochrane spotrebite\u013ea sa tieto povinnosti nevz\u0165ahuj\u00fa ani na r\u00f4zne vernostn\u00e9 programy, pouk\u00e1\u017eky a z\u013eavov\u00e9 karti\u010dky, pri ktor\u00fdch m\u00e1 spotrebite\u013e po\u010das ur\u010dit\u00e9ho \u010dasov\u00e9ho obdobia pr\u00e1vo uplatni\u0165 si z\u013eavu na cel\u00fd sortiment alebo \u010das\u0165 sortimentu alebo pri udalostiach ako s\u00fa narodeniny spotrebite\u013ea alebo z\u013eavy vypl\u00fdvaj\u00face z uplatnenia vernostn\u00fdch bodov.<\/p>\n\n\n\n<p>Inform\u00e1cie o&nbsp;cen\u00e1ch aj referen\u010dn\u00fdch cen\u00e1ch za obdobie posledn\u00fdch 30 dn\u00ed musia by\u0165 spotrebite\u013eovi poskytn\u00fa\u0165 zrozumite\u013ene a&nbsp;transparentne. Nedodr\u017eanie t\u00fdchto povinnost\u00ed bude pova\u017eovan\u00e9 za nekal\u00fa obchodn\u00fa praktiku.<\/p>\n\n\n\n<h2 id=\"zakazane-praktiky-pri-vymahani-pohladavok\" class=\"wp-block-themeisle-blocks-advanced-heading zakazane-praktiky-pri-vymahani-pohladavok\">ZAK\u00c1ZAN\u00c9 PRAKTIKY PRI VYM\u00c1HAN\u00cd POH\u013dAD\u00c1VOK<\/h2>\n\n\n\n<p>Z\u00e1kon o&nbsp;ochrane spotrebite\u013ea zakotvuje aj pravidl\u00e1 pre vym\u00e1hanie poh\u013ead\u00e1vok. Ke\u010f bude chcie\u0165 niekto vym\u00e1ha\u0165 poh\u013ead\u00e1vku \u010di u\u017e vlastn\u00fa alebo poh\u013ead\u00e1vku in\u00e9ho verite\u013ea vypl\u00fdvaj\u00facu zo zmluvy nem\u00f4\u017ee v&nbsp;s\u00favislosti s&nbsp;uplat\u0148ovan\u00edm alebo vym\u00e1han\u00edm poh\u013ead\u00e1vky:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>osobne nav\u0161tevova\u0165 spotrebite\u013ea alebo jemu bl\u00edzke osoby v dom\u00e1cnosti alebo na pracovisku bez predch\u00e1dzaj\u00faceho v\u00fdslovn\u00e9ho s\u00fahlasu spotrebite\u013ea<\/li>\n\n\n\n<li>kontaktova\u0165 alebo ak\u00fdmko\u013evek sp\u00f4sobom ob\u0165a\u017eova\u0165 spotrebite\u013ea alebo jemu bl\u00edzke osoby po\u010das sob\u00f4t, dn\u00ed pracovn\u00e9ho pokoja a ostatn\u00fdch dn\u00ed v \u010dase medzi osemn\u00e1stou hodinou a\u017e \u00f4smou hodinou nasleduj\u00faceho d\u0148a.<\/li>\n<\/ul>\n\n\n\n<p>Bl\u00edzkou osobou je v&nbsp;zmysle Ob\u010dianskeho z\u00e1konn\u00edka pr\u00edbuzn\u00fd v priamom rade, s\u00farodenec a&nbsp;man\u017eel, ale aj in\u00e9 osoby v rodinnom alebo obdobnom pomere, ak by ujmu, ktor\u00fa utrpela jedna z nich, druh\u00e1 d\u00f4vodne poci\u0165ovala ako vlastn\u00fa ujmu.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.lidaybasaryova.sk\/en\/zakazane-praktiky-pri-vymahani-pohladavok\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/zakazane-praktiky-pri-vymahani-pohladavok\/\">Prohibited practices in debt recovery<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.lidaybasaryova.sk\/en\/2021-ako-sa-da-podat-navrh-na-vydanie-platobneho-rozkazu\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/2021-ako-sa-da-podat-navrh-na-vydanie-platobneho-rozkazu\/\">How to apply for an payment order in Slovakia<\/a> <strong>S vym\u00e1han\u00edm Va\u0161ich poh\u013ead\u00e1vok V\u00e1m radi <a href=\"https:\/\/www.lidaybasaryova.sk\/en\/kontakt\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/kontakt\/\">pom\u00f4\u017eeme<\/a>.<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-707f7f34\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-707f7f34\">Povinnosti pri vym\u00e1han\u00ed poh\u013ead\u00e1vok<\/h3>\n\n\n\n<p>Na osobu vym\u00e1haj\u00facu poh\u013ead\u00e1vky sa pod\u013ea z\u00e1kona vz\u0165ahuj\u00fa nasledovn\u00e9 povinnosti:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>nesmie pou\u017e\u00edva\u0165 nekal\u00e9 obchodn\u00e9 praktiky,<\/li>\n\n\n\n<li>nem\u00f4\u017ee pou\u017e\u00edva\u0165 neprijate\u013en\u00e9 podmienky v&nbsp;zmluv\u00e1ch,<\/li>\n\n\n\n<li>m\u00e1 zak\u00e1zan\u00e9 upiera\u0165 spotrebite\u013eovi pr\u00e1va, ktor\u00e9 mu vypl\u00fdvaj\u00fa z tohto z\u00e1kona alebo z pr\u00e1vne z\u00e1v\u00e4zn\u00fdch aktov Eur\u00f3pskej \u00fanie,<\/li>\n\n\n\n<li>nesmie \u00fa\u010dtova\u0165 spotrebite\u013eovi poplatky za pou\u017eitie platobn\u00e9ho prostriedku alebo in\u00e9ho sp\u00f4sobu platby, ako je platobn\u00fd prostriedok, ktor\u00e9 prevy\u0161uj\u00fa skuto\u010dn\u00e9 n\u00e1klady, ktor\u00e9 obchodn\u00edkovi pri platbe vznikn\u00fa,<\/li>\n\n\n\n<li>nesmie pou\u017e\u00edva\u0165 telef\u00f3nne \u010d\u00edslo slu\u017eby so zv\u00fd\u0161enou tarifou ako telef\u00f3nne \u010d\u00edslo, na ktorom m\u00f4\u017ee spotrebite\u013e kontaktova\u0165 obchodn\u00edka v s\u00favislosti s uzavretou zmluvou,<\/li>\n\n\n\n<li>nem\u00f4\u017ee kona\u0165 v rozpore s dobr\u00fdmi mravmi,<\/li>\n\n\n\n<li>povinnos\u0165 poskytn\u00fa\u0165 spotrebite\u013eovi vy\u010d\u00edslenie n\u00e1kladov a na \u017eiados\u0165 spotrebite\u013ea od\u00f4vodni\u0165 sp\u00f4sob ich v\u00fdpo\u010dtu,<\/li>\n\n\n\n<li>m\u00f4\u017ee od spotrebite\u013ea po\u017eadova\u0165 \u00fahradu n\u00e1kladov len do v\u00fd\u0161ky \u00fa\u010delne vynalo\u017een\u00fdch n\u00e1kladov, ktor\u00e9 jej vznikli pri uplatnen\u00ed alebo vym\u00e1han\u00ed poh\u013ead\u00e1vky.<\/li>\n<\/ul>\n\n\n\n<p>Vy\u0161\u0161ie uveden\u00e9 podmienky sa nevz\u0165ahuj\u00fa na v\u00fdkon \u010dinnosti s\u00fadneho exek\u00fatora pod\u013ea Exeku\u010dn\u00e9ho poriadku, v\u00fdkon \u010dinnosti advok\u00e1ta pod\u013ea z\u00e1kona o advok\u00e1cii a v\u00fdkon \u010dinnosti not\u00e1ra pod\u013ea Not\u00e1rskeho poriadku.<\/p>\n\n\n\n<h2 id=\"predajna-akcia\" class=\"wp-block-themeisle-blocks-advanced-heading predajna-akcia\">PREDAJN\u00c1 AKCIA<\/h2>\n\n\n\n<p>Nov\u00fd z\u00e1kon o&nbsp;ochrane spotrebite\u013ea podrobnej\u0161ie upravuje pravidl\u00e1, ktor\u00fdch \u00fa\u010delom je zv\u00fd\u0161enie ochrany spotrebite\u013eov&nbsp; na predajn\u00fdch akci\u00e1ch.&nbsp; Pod\u013ea d\u00f4vodovej spr\u00e1vy je spotrebite\u013e na predajnej akcii oproti be\u017en\u00e9mu predaju na dia\u013eku alebo mimo prev\u00e1dzkov\u00fdch priestorov obchodn\u00edka vo v\u00e4\u010d\u0161ej miere vystaven\u00fd ovplyv\u0148ovaniu zo strany obchodn\u00edka. Spotrebite\u013e m\u00f4\u017ee by\u0165 po\u010das predajnej akcie na cudzom mieste, na ktor\u00e9 ho organiz\u00e1tor predajnej akcie alebo obchodn\u00edk odviezli na svoje n\u00e1klady, za \u010do sa m\u00f4\u017ee spotrebite\u013e c\u00edti\u0165 zaviazan\u00fd a z\u00e1rove\u0148 m\u00f4\u017ee by\u0165 v s\u00favislosti s transportom z predajnej akcie z\u00e1visl\u00fd na organiz\u00e1torovi predajnej akcie alebo obchodn\u00edkovi. Riziko pre spotrebite\u013eov sa sna\u017e\u00ed zmierni\u0165 pr\u00edsnej\u0161ia a podrobnej\u0161ia pr\u00e1vna \u00faprava.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-32b8d590\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-32b8d590\"><strong>Pozv\u00e1nka na predajn\u00fa akciu<\/strong><\/h3>\n\n\n\n<p>Pod\u013ea \u00a7 18 ods. 1 z\u00e1kona o&nbsp;ochrane spotrebite\u013ea je organiz\u00e1tor predajnej akcie povinn\u00fd v pozv\u00e1nke na predajn\u00fa akciu uvies\u0165:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>obchodn\u00e9 alebo meno a s\u00eddlo miesto podnikania organiz\u00e1tora predajnej akcie,<\/li>\n\n\n\n<li>miesto a \u010das konania predajnej akcie,<\/li>\n\n\n\n<li>zameranie predajnej akcie vr\u00e1tane ozna\u010denia produktov, ktor\u00e9 bud\u00fa na predajnej akcii predv\u00e1dzan\u00e9 alebo pred\u00e1van\u00e9, ceny produktov,<\/li>\n\n\n\n<li>obchodn\u00e9 meno a s\u00eddlo alebo miesto podnikania v\u0161etk\u00fdch obchodn\u00edkov, ktor\u00ed bud\u00fa predv\u00e1dza\u0165 alebo pred\u00e1va\u0165 produkty na predajnej akcii, ak organiz\u00e1tor predajnej akcie nie je jedin\u00fdm obchodn\u00edkom,<\/li>\n\n\n\n<li>vymedzenie okruhu \u00fa\u010dastn\u00edkov, ak je predajn\u00e1 akcia ur\u010den\u00e1 pre ur\u010dit\u00fa skupinu spotrebite\u013eov,<\/li>\n\n\n\n<li>miesto, d\u00e1tum a \u010das n\u00e1stupu, druh a podmienky dopravy, ak s\u00fa\u010das\u0165ou predajnej akcie je doprava spotrebite\u013eov na miesto konania predajnej akcie.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-f5a66a22\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-f5a66a22\"><strong>Ozn\u00e1menie predajnej akcie Slovenskej obchodnej in\u0161pekcii<\/strong><\/h3>\n\n\n\n<p>Organiz\u00e1tor predajnej akcie je povinn\u00fd najnesk\u00f4r 14 dn\u00ed pred konan\u00edm predajnej akcie ozn\u00e1mi\u0165 obchodn\u00e9 meno a s\u00eddlo \/ miesto podnikania organiz\u00e1tora predajnej akcie, ako aj miesto a\u00a0\u010das konania predajnej akcie <a href=\"https:\/\/www.soi.sk\/sk\/Kontakt.soi\" data-type=\"link\" data-id=\"https:\/\/www.soi.sk\/sk\/Kontakt.soi\">Slovenskej obchodnej in\u0161pekcii<\/a> (\u010falej ako \u201eSOI\u201c) prostredn\u00edctvom jej webov\u00e9ho s\u00eddla. K ozn\u00e1meniu je z\u00e1rove\u0148 povinn\u00fd prilo\u017ei\u0165 vyhotovenie pozv\u00e1nky a n\u00e1vrhy v\u0161etk\u00fdch zml\u00fav, ktor\u00e9 bud\u00fa m\u00f4c\u0165 spotrebitelia uzavrie\u0165 na predajnej akcii alebo v s\u00favislosti s\u00a0predajnou akciou.<\/p>\n\n\n\n<p>SOI n\u00e1sledne ozn\u00e1menie spolu s pr\u00edlohami zverejn\u00ed na svojom webovom s\u00eddle najnesk\u00f4r tri dni pred uskuto\u010dnen\u00edm predajnej akcie.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-ae6ad509\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-ae6ad509\"><strong>Kedy SOI nezverejn\u00ed ozn\u00e1menie o&nbsp;predajnej akcii<\/strong>&nbsp;<\/h3>\n\n\n\n<p>SOI ozn\u00e1menie s pr\u00edlohami nezverejn\u00ed, ak:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>organiz\u00e1tor predajnej akcie nedoru\u010d\u00ed v\u010das ozn\u00e1menie o&nbsp;predajnej akcii s pr\u00edlohami<\/li>\n\n\n\n<li>pozv\u00e1nka na predajn\u00fa akciu doru\u010den\u00e1 SOI nem\u00e1 n\u00e1le\u017eitosti po\u017eadovan\u00e9 z\u00e1konom na ochranu spotrebite\u013ea,<\/li>\n\n\n\n<li>SOI m\u00e1 vedomos\u0165, \u017ee \u0161tatut\u00e1rnym org\u00e1nom, \u010dlenom \u0161tatut\u00e1rneho org\u00e1nu alebo spolo\u010dn\u00edkom v spolo\u010dnosti, ktor\u00e1 je organiz\u00e1torom predajnej akcie alebo obchodn\u00edkom je ned\u00f4veryhodn\u00e1 osoba. Ned\u00f4veryhodn\u00e1 je osoba, ktor\u00e1 bola \u0161tatut\u00e1rnym org\u00e1nom, \u010dlenom \u0161tatut\u00e1rneho org\u00e1nu alebo spolo\u010dn\u00edkom v spolo\u010dnosti, ktor\u00e1 organizovala predajn\u00fa akciu alebo na nej vystupovala ako obchodn\u00edk v \u010dase konania predajnej akcie, na ktorej do\u0161lo k osobitne z\u00e1va\u017en\u00e9mu poru\u0161eniu z\u00e1kona, za ktor\u00e9 bolo organiz\u00e1torovi predajnej akcie alebo obchodn\u00edkovi zru\u0161en\u00e9 \u017eivnostensk\u00e9 opr\u00e1vnenie.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-4feabd06\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-4feabd06\"><strong>Odmietnutie \u00fa\u010dasti na predajnej akcii<\/strong><\/h3>\n\n\n\n<p>Pod\u013ea z\u00e1kona o&nbsp;ochrane spotrebite\u013ea, organiz\u00e1tor predajnej akcie nesmie odmietnu\u0165 \u00fa\u010das\u0165 na predajnej akcii osobe, ktor\u00e1 sa preuk\u00e1\u017ee pozv\u00e1nkou. V\u00fdnimkou je nemo\u017enos\u0165 \u00fa\u010dasti z d\u00f4vodu naplnenia po\u010dtu \u00fa\u010dastn\u00edkov predajnej akcie.<\/p>\n\n\n\n<p>Organiz\u00e1tor predajnej akcie nem\u00f4\u017ee odmietnu\u0165 \u00fa\u010das\u0165 na predajnej akcii osobe, ktorej prepravu na miesto konania predajnej akcie zabezpe\u010dil organiz\u00e1tor predajnej akcie alebo obchodn\u00edk, ktor\u00fd bude pred\u00e1va\u0165 alebo predv\u00e1dza\u0165 svoje produkty na predajnej akcii. &nbsp;<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-f6be8e4e\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-f6be8e4e\"><strong>\u010eal\u0161ie povinnosti organiz\u00e1tora predajnej akcie<\/strong><\/h3>\n\n\n\n<p>Organiz\u00e1tor predajnej akcie je zodpovedn\u00fd za to, \u017ee na predajnej akcii predv\u00e1dzaj\u00fa, pon\u00fakaj\u00fa, pred\u00e1vaj\u00fa alebo poskytuj\u00fa produkty uveden\u00e9 v pozv\u00e1nke v\u00fdlu\u010dne obchodn\u00edci uveden\u00ed v pozv\u00e1nke, a to za predajn\u00fa cenu neprevy\u0161uj\u00facu cenu uveden\u00fa v pozv\u00e1nke.<\/p>\n\n\n\n<p>Okrem toho organiz\u00e1tor predajnej akcie alebo obchodn\u00edk nesmie spotrebite\u013ea po\u010das predajnej akcie vr\u00e1tane sprievodn\u00fdch \u010dinnost\u00ed (napr. \u017erebovania, hry o&nbsp;ceny, darovanie produktu) odde\u013eova\u0165 od ostatn\u00fdch \u00fa\u010dastn\u00edkov predajnej akcie alebo vystavova\u0165 spotrebite\u013ea \u010fal\u0161\u00edm okolnostiam alebo konaniu, ktor\u00e9 by mohli ma\u0165 za n\u00e1sledok neprimeran\u00e9 ovplyvnenie rozhodnutia spotrebite\u013ea o uzavret\u00ed alebo o plnen\u00ed zmluvy.<\/p>\n\n\n\n<p>Organiz\u00e1tor predajnej akcie alebo obchodn\u00edk nem\u00f4\u017eu po\u010das predajnej akcie alebo pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy uzavretej po\u010das predajnej akcie po\u017eadova\u0165 alebo prija\u0165 od spotrebite\u013ea ak\u00e9ko\u013evek pe\u0148a\u017en\u00e9 plnenie s\u00favisiace so zmluvou.<\/p>\n\n\n\n<p>Organiz\u00e1tor predajnej akcie alebo obchodn\u00edk s\u00fa povinn\u00ed zabezpe\u010di\u0165 dopravu spotrebite\u013ea z miesta konania predajnej akcie do miesta n\u00e1stupu uveden\u00e9ho v pozv\u00e1nke alebo so s\u00fahlasom spotrebite\u013ea aj do in\u00e9ho miesta bez oh\u013eadu na rozhodnutie spotrebite\u013ea o uzavret\u00ed zmluvy na predajnej akcii alebo v s\u00favislosti s \u0148ou, ak organiz\u00e1tor predajnej akcie alebo obchodn\u00edk zabezpe\u010dili dopravu spotrebite\u013ea na miesto konania predajnej akcie. Nemalo by sa teda sta\u0165, \u017ee organiz\u00e1tor alebo obchodn\u00edk spotrebite\u013ea odvez\u00fa na miesto konania predajnej akcie, ale ke\u010f si nek\u00fapi pon\u00fakan\u00e9 produkty odmietnu ho dovies\u0165 nasp\u00e4\u0165.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-3f570115\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-3f570115\"><strong>Predajn\u00e1 akcia na produkty z&nbsp;ponukov\u00e9ho katal\u00f3gu<\/strong><\/h3>\n\n\n\n<p>O&nbsp;nie\u010do menej pr\u00edsna je \u00faprava predaja na predajnej akcii ak k&nbsp;ponuke, predaju alebo poskytnutiu produktu doch\u00e1dza na z\u00e1klade ponukov\u00e9ho katal\u00f3gu za nasledovn\u00fdch podmienok:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>spotrebite\u013e mal mo\u017enos\u0165 obozn\u00e1mi\u0165 sa s ponukov\u00fdm katal\u00f3gom vopred v nepr\u00edtomnosti obchodn\u00edka,<\/li>\n\n\n\n<li>v ponukovom katal\u00f3gu alebo v zmluve je uveden\u00e1 inform\u00e1cia o pr\u00e1ve spotrebite\u013ea odst\u00fapi\u0165 od zmluvy uzavretej na predajnej akcii alebo v s\u00favislosti s \u0148ou v&nbsp;lehote 30 dn\u00ed odo d\u0148a uzavretia zmluvy,<\/li>\n\n\n\n<li>po\u010das predajnej akcie s\u00fa spotrebite\u013eom predv\u00e1dzan\u00e9 a pon\u00fakan\u00e9 v\u00fdlu\u010dne produkty uveden\u00e9 v ponukovom katal\u00f3gu.<\/li>\n<\/ul>\n\n\n\n<p>V&nbsp;tak\u00fdchto pr\u00edpadoch nie je organiz\u00e1tor povinn\u00fd oznamova\u0165 konanie predajnej akcie SOI, SOI nezverej\u0148uje ozn\u00e1menie o&nbsp;konan\u00ed predajnej akcie na svojom webovom s\u00eddle a neplat\u00ed ani obmedzenie, pod\u013ea ktor\u00e9ho organiz\u00e1tor alebo obchodn\u00edk nem\u00f4\u017eu po\u017eadova\u0165 alebo prija\u0165 od spotrebite\u013ea pe\u0148a\u017en\u00e9 plnenie s\u00favisiace so zmluvou po\u010das predajnej akcie alebo do uplynutia lehoty na odst\u00fapenie od zmluvy.<\/p>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-c8f9f2eb\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-c8f9f2eb\"><strong>Kedy zmluva uzavret\u00e1 na predajnej akcii nevznikne<\/strong><\/h3>\n\n\n\n<p>Zmluva uzavret\u00e1 na predajnej akcii alebo v s\u00favislosti s \u0148ou pod\u013ea nov\u00e9ho z\u00e1kona o&nbsp;ochrane spotrebite\u013ea nevznikne, ak:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>organiz\u00e1tor predajnej akcie nespln\u00ed povinnos\u0165 ozn\u00e1mi\u0165 SOI konanie predajnej akcie,<\/li>\n\n\n\n<li>SOI nezverejn\u00ed ozn\u00e1menie o&nbsp;konan\u00ed predajnej akcie s&nbsp;pr\u00edlohami,<\/li>\n\n\n\n<li>organiz\u00e1tor predajnej akcie uskuto\u010dn\u00ed predajn\u00fa akciu v zjavnom rozpore s ozn\u00e1men\u00edm SOI alebo jeho pr\u00edlohami,<\/li>\n\n\n\n<li>ide o predaj alebo poskytnutie in\u00fdch produktov alebo in\u00fdmi obchodn\u00edkmi ako bolo uveden\u00e9 v&nbsp;pozv\u00e1nke alebo ide o&nbsp;produkty, ktor\u00e9 neboli uveden\u00e9 v&nbsp;katal\u00f3gu v&nbsp;pr\u00edpade predajnej akcie na produkty z&nbsp;ponukov\u00e9ho katal\u00f3gu.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-e3dd92a7\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-e3dd92a7\"><strong>Lehota na odst\u00fapenie od zmluvy uzavretej na predajnej akcii<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Spotrebite\u013e m\u00f4\u017ee odst\u00fapi\u0165 od zmluvy uzavretej na dia\u013eku alebo od zmluvy uzavretej mimo prev\u00e1dzkov\u00fdch priestorov obchodn\u00edka <strong>do 30 dn\u00ed<\/strong> odo d\u0148a uzavretia zmluvy pri nevy\u017eiadanej n\u00e1v\u0161teve alebo v s\u00favislosti s \u0148ou alebo na predajnej akcii alebo v s\u00favislosti s \u0148ou. Oproti predch\u00e1dzaj\u00facej pr\u00e1vnej \u00faprave ide v&nbsp;pr\u00edpade zmluvy uzavretej na predajnej akcii o&nbsp;pred\u013a\u017eenie lehoty na odst\u00fapenie od zmluvy z&nbsp;p\u00f4vodn\u00fdch 14 dn\u00ed na 30 dn\u00ed.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.lidaybasaryova.sk\/en\/bol-prijaty-zakon-o-zalobach-na-ochranu-kolektivnych-zaujmov-spotrebitelov\/\" data-type=\"link\" data-id=\"https:\/\/www.lidaybasaryova.sk\/bol-prijaty-zakon-o-zalobach-na-ochranu-kolektivnych-zaujmov-spotrebitelov\/\">\u017daloba na ochranu kolekt\u00edvnych z\u00e1ujmov spotrebite\u013ea<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h2 id=\"wp-block-themeisle-blocks-advanced-heading-ff5e86c8\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-ff5e86c8\">NA\u0160E SLU\u017dBY<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>komplexn\u00e9 slu\u017eby v oblasti spotrebite\u013esk\u00e9ho pr\u00e1va pre obchodn\u00edkov aj spotrebite\u013eov<\/li>\n\n\n\n<li>vypracovanie a rev\u00edzia v\u0161eobecn\u00fdch obchodn\u00fdch podmienok, podmienok pou\u017e\u00edvania, reklama\u010dn\u00fdch poriadkov a in\u00fdch intern\u00fdch dokumentov<\/li>\n\n\n\n<li>vypracovanie a rev\u00edzia zml\u00fav uzatv\u00e1ran\u00fdch so spotrebite\u013emi<\/li>\n\n\n\n<li>vypracovanie a rev\u00edzia internej dokument\u00e1cie v oblasti ochrany osobn\u00fdch \u00fadajov (GDPR)<\/li>\n\n\n\n<li>pr\u00e1vne stanovisk\u00e1 a konzult\u00e1cie (online, telefonicky alebo osobne)<\/li>\n\n\n\n<li>zastupovanie v s\u00fadnych konaniach<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The new Consumer Protection Act introduces several changes in the area of consumer law. Some of these changes are explained in more detail in our article.<\/p>","protected":false},"author":2,"featured_media":1858,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[536,784,531,286,383,592,593,416,783,543,588,544,590,545,386,542,384,549,551,548,422],"class_list":["post-3852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clanky","tag-klamliva-obchodna-praktika","tag-klamlive-opomenutie-konania","tag-obchodnik","tag-obcianske-pravo","tag-ochrana-spotrebitela","tag-odstupenie-od-zmluvy","tag-online-trh","tag-pohladavka","tag-ponukovy-katalog","tag-predajna-akcia","tag-predavajuci","tag-slovenska-obchodna-inspekcia","tag-sluzba","tag-soi","tag-spotrebitel","tag-spotrebitelska-zmluva","tag-spotrebitelske-pravo","tag-tovar","tag-trvanlive-medium","tag-vop","tag-vymahanie-pohladavok"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ochrana spotrebite\u013ea - LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ochrana spotrebite\u013ea - LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok\" \/>\n<meta property=\"og:description\" content=\"Nov\u00fd z\u00e1kon o ochrane spotrebite\u013ea prin\u00e1\u0161a viacer\u00e9 zmeny v oblasti spotrebite\u013esk\u00e9ho pr\u00e1va. Niektor\u00e9 zmeny bli\u017e\u0161ie pribli\u017eujeme v na\u0161om \u010dl\u00e1nku.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela\/\" \/>\n<meta property=\"og:site_name\" content=\"LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-09T20:42:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-10T08:22:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"427\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"editor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"editor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/\"},\"author\":{\"name\":\"editor\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#\\\/schema\\\/person\\\/d3c5da2a9f105ceab490f45b30191535\"},\"headline\":\"Ochrana spotrebite\u013ea\",\"datePublished\":\"2024-10-09T20:42:31+00:00\",\"dateModified\":\"2024-10-10T08:22:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/\"},\"wordCount\":3080,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg\",\"keywords\":[\"klamliv\u00e1 obchodn\u00e1 praktika\",\"klamliv\u00e9 opomenutie konania\",\"obchodn\u00edk\",\"ob\u010dianske pr\u00e1vo\",\"ochrana spotrebite\u013ea\",\"odst\u00fapenie od zmluvy\",\"online trh\",\"poh\u013ead\u00e1vka\",\"ponukov\u00fd katal\u00f3g\",\"predajn\u00e1 akcia\",\"pred\u00e1vaj\u00faci\",\"Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia\",\"slu\u017eba\",\"SOI\",\"spotrebite\u013e\",\"spotrebite\u013esk\u00e1 zmluva\",\"spotrebite\u013esk\u00e9 pr\u00e1vo\",\"tovar\",\"trvanliv\u00e9 m\u00e9dium\",\"VOP\",\"vym\u00e1hanie poh\u013ead\u00e1vok\"],\"articleSection\":[\"\u010dl\u00e1nky\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/\",\"url\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/\",\"name\":\"Ochrana spotrebite\u013ea - LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg\",\"datePublished\":\"2024-10-09T20:42:31+00:00\",\"dateModified\":\"2024-10-10T08:22:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg\",\"contentUrl\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg\",\"width\":640,\"height\":427},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/ochrana-spotrebitela\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"advok\u00e1t\",\"item\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ochrana spotrebite\u013ea\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#website\",\"url\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/\",\"name\":\"Liday - Ba\u0161aryov\u00e1 & Partners\",\"description\":\"advok\u00e1t | pr\u00e1vnik | pr\u00e1vne slu\u017eby | 2026\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#organization\",\"name\":\"Liday - Ba\u0161aryov\u00e1 & Partners\",\"url\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/cropped-BASARY-logo-scaled-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/cropped-BASARY-logo-scaled-1.jpg\",\"width\":2560,\"height\":1201,\"caption\":\"Liday - Ba\u0161aryov\u00e1 & Partners\"},\"image\":{\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/#\\\/schema\\\/person\\\/d3c5da2a9f105ceab490f45b30191535\",\"name\":\"editor\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/369bc0f0cfb8a7aa2b2ee63731576b08ec4fc29f9394ff1e5c74787e9ee698be?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/369bc0f0cfb8a7aa2b2ee63731576b08ec4fc29f9394ff1e5c74787e9ee698be?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/369bc0f0cfb8a7aa2b2ee63731576b08ec4fc29f9394ff1e5c74787e9ee698be?s=96&d=mm&r=g\",\"caption\":\"editor\"},\"url\":\"https:\\\/\\\/www.lidaybasaryova.sk\\\/en\\\/author\\\/basaryova\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ochrana spotrebite\u013ea - LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela\/","og_locale":"en_US","og_type":"article","og_title":"Ochrana spotrebite\u013ea - LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok","og_description":"Nov\u00fd z\u00e1kon o ochrane spotrebite\u013ea prin\u00e1\u0161a viacer\u00e9 zmeny v oblasti spotrebite\u013esk\u00e9ho pr\u00e1va. Niektor\u00e9 zmeny bli\u017e\u0161ie pribli\u017eujeme v na\u0161om \u010dl\u00e1nku.","og_url":"https:\/\/www.lidaybasaryova.sk\/en\/ochrana-spotrebitela\/","og_site_name":"LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok","article_published_time":"2024-10-09T20:42:31+00:00","article_modified_time":"2024-10-10T08:22:04+00:00","og_image":[{"width":640,"height":427,"url":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg","type":"image\/jpeg"}],"author":"editor","twitter_card":"summary_large_image","twitter_misc":{"Written by":"editor","Est. reading time":"15 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#article","isPartOf":{"@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/"},"author":{"name":"editor","@id":"https:\/\/www.lidaybasaryova.sk\/#\/schema\/person\/d3c5da2a9f105ceab490f45b30191535"},"headline":"Ochrana spotrebite\u013ea","datePublished":"2024-10-09T20:42:31+00:00","dateModified":"2024-10-10T08:22:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/"},"wordCount":3080,"commentCount":0,"publisher":{"@id":"https:\/\/www.lidaybasaryova.sk\/#organization"},"image":{"@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#primaryimage"},"thumbnailUrl":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg","keywords":["klamliv\u00e1 obchodn\u00e1 praktika","klamliv\u00e9 opomenutie konania","obchodn\u00edk","ob\u010dianske pr\u00e1vo","ochrana spotrebite\u013ea","odst\u00fapenie od zmluvy","online trh","poh\u013ead\u00e1vka","ponukov\u00fd katal\u00f3g","predajn\u00e1 akcia","pred\u00e1vaj\u00faci","Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia","slu\u017eba","SOI","spotrebite\u013e","spotrebite\u013esk\u00e1 zmluva","spotrebite\u013esk\u00e9 pr\u00e1vo","tovar","trvanliv\u00e9 m\u00e9dium","VOP","vym\u00e1hanie poh\u013ead\u00e1vok"],"articleSection":["\u010dl\u00e1nky"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/","url":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/","name":"Ochrana spotrebite\u013ea - LIDAY BA\u0160ARYOV\u00c1 &amp; PARTNERS | pr\u00e1vnik | advok\u00e1t | Bratislava | Ru\u017eomberok","isPartOf":{"@id":"https:\/\/www.lidaybasaryova.sk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#primaryimage"},"image":{"@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#primaryimage"},"thumbnailUrl":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg","datePublished":"2024-10-09T20:42:31+00:00","dateModified":"2024-10-10T08:22:04+00:00","breadcrumb":{"@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#primaryimage","url":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg","contentUrl":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg","width":640,"height":427},{"@type":"BreadcrumbList","@id":"https:\/\/www.lidaybasaryova.sk\/ochrana-spotrebitela\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"advok\u00e1t","item":"https:\/\/www.lidaybasaryova.sk\/"},{"@type":"ListItem","position":2,"name":"Ochrana spotrebite\u013ea"}]},{"@type":"WebSite","@id":"https:\/\/www.lidaybasaryova.sk\/#website","url":"https:\/\/www.lidaybasaryova.sk\/","name":"Liday - Ba\u0161aryov\u00e1 & Partners","description":"advok\u00e1t | pr\u00e1vnik | pr\u00e1vne slu\u017eby | 2026","publisher":{"@id":"https:\/\/www.lidaybasaryova.sk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.lidaybasaryova.sk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.lidaybasaryova.sk\/#organization","name":"Liday - Ba\u0161aryov\u00e1 & Partners","url":"https:\/\/www.lidaybasaryova.sk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.lidaybasaryova.sk\/#\/schema\/logo\/image\/","url":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/02\/cropped-BASARY-logo-scaled-1.jpg","contentUrl":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/02\/cropped-BASARY-logo-scaled-1.jpg","width":2560,"height":1201,"caption":"Liday - Ba\u0161aryov\u00e1 & Partners"},"image":{"@id":"https:\/\/www.lidaybasaryova.sk\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.lidaybasaryova.sk\/#\/schema\/person\/d3c5da2a9f105ceab490f45b30191535","name":"editor","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/369bc0f0cfb8a7aa2b2ee63731576b08ec4fc29f9394ff1e5c74787e9ee698be?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/369bc0f0cfb8a7aa2b2ee63731576b08ec4fc29f9394ff1e5c74787e9ee698be?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/369bc0f0cfb8a7aa2b2ee63731576b08ec4fc29f9394ff1e5c74787e9ee698be?s=96&d=mm&r=g","caption":"editor"},"url":"https:\/\/www.lidaybasaryova.sk\/en\/author\/basaryova\/"}]}},"jetpack_featured_media_url":"https:\/\/www.lidaybasaryova.sk\/wp-content\/uploads\/2021\/12\/sasun-bughdaryan-e11Oa3kvx4c-unsplash.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/posts\/3852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/comments?post=3852"}],"version-history":[{"count":19,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/posts\/3852\/revisions"}],"predecessor-version":[{"id":3880,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/posts\/3852\/revisions\/3880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/media\/1858"}],"wp:attachment":[{"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/media?parent=3852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/categories?post=3852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lidaybasaryova.sk\/en\/wp-json\/wp\/v2\/tags?post=3852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}